Privacy — Hove

1. Information Hove Collects

Hove collects and processes several types of personal information, including:

2. How Hove Uses Your Information

Hove uses your personal information for the following purposes:

• Hove Service (Contract Execution):
  • Processing and managing your Hove vehicle rental bookings and agreements. Verifying your identity and confirming you meet Hove's rental requirements. Facilitating vehicle collection and return processes. Processing payments and managing deposits and charges.
• Hove Communications (Legitimate Interest/Contract Performance):
  • Sending booking confirmations, updates, and Hove rental information. Responding to Hove inquiries and providing customer support. Notifying you of changes to Hove services or policies.
• Promotions (Consent/Legitimate Interest):
  • Sending promotional offers, newsletters, and service updates where you have provided consent or where Hove has a legitimate interest. You may opt out at any time.
• Hove Service Improvement (Legitimate Interest):
  • Analyzing Hove website usage to improve user experience and functionality. Conducting research to refine our vehicle fleet and service offerings.
• Hove Compliance (Legal Requirement):
  • Meeting Hove's legal, regulatory and tax obligations. Protecting against fraud and maintaining the security of our services. Resolving disputes and enforcing Hove's terms and conditions.

3. Hove Information Sharing

Hove may share your personal information with:

• Hove Providers: Third-party companies that support Hove in delivering our services, such as payment processors, IT support providers, and maintenance services. These vendors are contractually required to protect your data.

Hove does not sell your personal information to third parties for marketing purposes.

4. Hove Data Security

Hove implements appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security assessments. Nevertheless, no internet transmission or method of electronic storage is completely secure, and absolute security cannot be guaranteed.

5. Data Storage

Hove retains personal information only for as long as needed to fulfill the purposes for which it was collected, including to meet legal, accounting or reporting obligations. Retention periods differ according to the category of information and the context of processing.

6. Your Rights at Hove

Under UK data protection law, Hove users have the following rights:

• Hove Access Rights: Request a copy of the personal information Hove holds about you.

To exercise these rights, please contact Hove using the details below.

7. Cookies and Tracking on Hove

Hove's website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and deliver relevant content. You can manage your cookie preferences through your browser settings.

8. Hove Policy Updates

Hove may update this Privacy Policy periodically to reflect changes in its practices or applicable legal requirements. Updates will be posted on this page with a revised Last updated date. We encourage you to review this policy regularly.

9. Contact Hove

For questions about this Privacy Policy or Hove’s data practices, please contact us: